Pricing & FAQ
Remote Support $99 per session
Onsite Support $149 per hour
Casual prices include GST & are in NZ dollars.
Is remote support safe?
Yes, our remote support connections are encrypted and totally secure. We can only access your computer for the session you initiate and you can terminate the session at any time. We can stay on the phone as long as you would like during the session.
How do I pay?
Casual customers are requested to pay by credit card at the end of their session. All major cards are accepted.
What happens if you cannot resolve my problem or I require hardware support?
In the case we cannot resolve your problem then there is no charge. In this instance, or in the instance you need hardware setup or repaired, we may suggest sending a technician to you for onsite support.